FutureCents frequently asked questions

Accounting and tax answers for South African small businesses

Find answers to common questions about bookkeeping, tax compliance, payroll and working with FutureCents.

Frequently asked questions

Do I need to be VAT registered to use FutureCents?

No. We work with both VAT-registered and non-VAT businesses. We can help you understand your obligations and identify the appropriate next step for your business.

What documents do I need to get started?

Typically, we need your company registration documents, recent bank statements, existing bookkeeping records and any SARS correspondence.

Can you help if my books are behind?

Yes. We can assist with bookkeeping catch-ups and once-off backlog work. We will assess how far behind your records are and provide a quote before starting.

How does monthly billing work?

Monthly services are generally invoiced in advance. Once-off services may require a deposit before work begins.

What should I do if SARS contacts me directly?

Forward the correspondence to us as soon as possible. We can help you understand what is being requested and advise you on the appropriate response.

Is my financial information secure?

We take reasonable technical and organisational steps to protect the personal information and financial documents shared with us.

Do you work with businesses outside South Africa?

We primarily serve South African-registered businesses. If your business has foreign operations or offshore income, contact us so we can assess whether we are able to assist.

How quickly can you start?

Start dates depend on the service required, the availability of your records and the onboarding process.

Can you help with payroll?

Yes. We can assist with monthly payroll administration, payslips, PAYE, UIF and related payroll records for small businesses.

Can you prepare annual financial statements?

We can assist with preparing financial information and annual financial statements based on your business requirements.

Still have a question?

Contact FutureCents